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If you live in a state where sales taxes apply, actual sales tax rate may vary by local municipality.

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Frequently Asked Questions
What payment methods may I use?

We accept all major credit cards: Visa, MasterCard, American Express and Discover. Prepaid gift cards, such as Visa, are only available for pay in full items.

When will I receive my items?

Standard shipping (not expedited shipping) orders are typically shipped out within 24 - 48 hours of ordering and delivered within 7-10 business days.

How long do I have to return a product?

From the date you receive it, all products carry our 30-day Money Back Guarantee.

*However, shipping and handling charges are not eligible for a refund.

 

How do I use a Coupon Code?

A Coupon Code may be applied under the 'Payment Information' section, which is the 2nd step of the checkout process. Enter your Coupon Code in the space provided in the lower left-hand corner of the box. Click 'Apply' to verify your code and your new totals will be updated automatically.

How is sales tax determined for my order?

Sales tax is applied to shipping addresses in NC, SC and CA, and will be applied to the order before checkout is finalized.

How do I return a product?

Within 30 days of receiving your order, simply call our WORX customer service line at 1-866-354-WORX (9679) from 9am-6:30pm M-F, or 10am to 4pm Sat., to receive your prepaid return label and return information.

Does WORX offer a warranty?

Yes, WORX products carry a 2 year limited warranty. For additional information, please visit our Warranty page.

How is my discount calculated for multi-pay items?

A discount (such as a coupon code) will be divided by the total number of payments and distributed equally across each payment. If you were to receive a discount of $6.00 with a 3-payment option, you would receive a discount of $2.00 off of each payment, totaling a $6.00 discount.

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