TAKING CARE OF THOSE WHO MATTER MOST: OUR CUSTOMERS.
Our customer care program is the bedrock of our company mission. No outsourcing here – we believe handling our customer service program directly is one of the most critical elements continually strengthening our brand.
Positec locally employs more than 50 highly trained customer service agents who handle nearly 500,000 transactions annually. During peak season, they’ll manage over 1,700 calls and almost 700 emails or live chats each day.
Busy? Heck yeah. And we wouldn’t have it any other way.
About Rockwell Tools
You don't know the meaning of the word quit. You expect the same from your tools. That's why you count on ZeroQuit™ tools from Rockwell. Built with rugged components that guarantee every tool performs up to your extreme expectations, even on the toughest jobs, in the most demanding locations.