20V MaxLithium Sonicrafter Oscillating Multi-Tool is rated out of 5 by 68.
Rated 5 out of 5 by CarpenterChris from Rockwell lives up to their name! This company rocks! From all departments, their customer service is flawless! I am an independent contractor and use their 20 volt oscillating tools as well as their variable speed drills. I put these tools through a very rigorous work out being that I do a variety of projects on a weekly basis. I had 2 of the RK 2863K units that were a little over a year old. They both stopped working about the same time. It was definitely noticed that they were missing from my stable. I sent an email to the company and Grace stepped up and answered the call! Not only did she tell me she could help me, she is replacing the 2 units for me! I will be back on schedule in no time. Thanks again Rockwell! Your customer service is one to be admired and regaled! Chris P.S. Keep "Rocking Great"
Date published: 2018-08-22
Rated 5 out of 5 by will I am from unbelievable customer service I purchased an oscillating tool online from rockwell. It was listed as refurbished so it was listed at a discount price. The oscilating tool arrived 4 days after I purchased it. Everything looked great when it arrived, it even came with an extra battery but unfortunately the oscilator could not be powered by either battery. I emailed Rockwell and the next day a representative responded to my email and after troubleshooting offered to send me a new oscilatingredients tool set at no charge and I was able to keep the first set they sent me as well. I received the 2nd oscillating set 3 days later and everything worked wonderfully. I am so pleased with my purchase, the oscillator really does a great job and the amazing customers service as me addicted to The Rockwell Line because I know I am getting a quality product but more importantly I am assured that any problems I may have Rockwell will take care of me. Sincerely, William Abel Rockwell Junkie
Date published: 2018-07-13
Rated 5 out of 5 by Life saver from Life saver. Best tool ever ! Always thought they where a hokie tool. One day I used a friends, days later I bought my own. Haven't look back since. Real life saver. I can do jobs I alway dreamt of. Just bought one for my son in law's birthday.
Date published: 2018-07-06
Rated 5 out of 5 by lillamb from Love it! Works great, just as well as a corded model. Battery life is good. Happy with my purchase.
Date published: 2018-03-09
Rated 5 out of 5 by derekj172 from Well worth the $$ spent! I recently purchased this and it does above and beyond what I expected it to!I recommended it to all my family and friends!Well worth my money spent!
Date published: 2018-01-15
Rated 5 out of 5 by Diane E from great tool, easy ordering I bought this tool as a Christmas gift for my husband. The ordering was easy, the price great, and the delivery prompt. He was thrilled with the product! Thanks, Rockwell!
Date published: 2018-01-05
Rated 5 out of 5 by louison23 from it's a very good tool and i had a good service . i am very happy , it's a very good tool for me , it's easy to use .
Date published: 2018-01-01
Rated 5 out of 5 by Renophil from Cordless Works as described cordless is a great added feature
Date published: 2017-12-21
I have had 2 of the RK2701K tools in the last 2 years. The first one stopped working on a job so I exchanged it for a new one, approximately 6 months ago. Now, the new one is dead as well. Turns on for a brief moment, then stops and the light blinks. Help
BOUGHT THIS TOOL ON AMAZON ON MAY 16 2018, WAS WORKING PERFECTLY,UNTIL NOW IT DOESN'T TURN ON ANYMORE , I THOUGHT IT WAS THE BATTERY WAS LOW BECAUSE LIGHT WAS BLINKING ,SO I CHARGED IT FOR LIKE 4 HOURS BUT NOTHING,WHAT CAN I DO TO RETURN OR EXCHANGE?
Thank you for your question. Please contact our Solution Center Team at 866-955-4175 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Date published: 2018-10-15